7joya's Terms and Conditions — Know Before You Play

1 General Terms & Conditions

7joya (https://7joya.vu) is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions ("Terms") form a legally binding agreement between 7joya and each member who uses its services. By accessing, registering on, or using any part of the platform, you confirm that you have read, understood, and agreed to these Terms in full.

7joya reserves the right to modify or update these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the updated Terms. It is your responsibility to check this page regularly.

• These Terms were last updated in January 2026
• The terms and conditions provided in Bengali constitute the final and legally binding document
• Any disputes will be resolved in accordance with international gaming laws
• 7joya reserves the right to suspend or modify any service at its discretion

2 Account Registration & Management

To register with 7joya, you must provide accurate and complete information. Opening an account with false or misleading details is strictly prohibited and may result in immediate account termination.

• Each person may register only one account — duplicate accounts are strictly prohibited
• You are responsible for keeping your account password secure; do not share it with anyone
• If you suspect unauthorized access to your account, contact our support team immediately
• Identity verification is required to change your account name, email, or mobile number
• Managing an account on behalf of another person is not permitted
• Buying, selling, or transferring accounts is strictly prohibited

3 Age Verification & Eligibility

Under 7joya's Terms and Conditions, the minimum age to use the platform is 18. By registering, you confirm that you are at least 18 years old. 7joya may request a government-issued ID at any time to verify your age.

• Age may need to be verified using a national ID card, passport, or driving licence
• If age verification fails, the account will be suspended and the balance returned
• If a guardian is found to be operating an account on behalf of a minor, action will be taken against both parties

4 Deposit & Payment Policy

7joya supports a variety of payment methods, including mobile banking, e-wallets, and bank transfers. All deposits are processed through secure, encrypted channels.

Funds must be deposited from your own account using a payment method registered in your name. Third-party deposits are not permitted.

5 Withdrawal Policy

Under 7joya's Terms and Conditions, identity verification (KYC) may be required to process a withdrawal. Winnings are typically credited to your account within 24 hours.

• Withdrawals must be made using the same payment method used for the original deposit
• KYC verification must be completed before your first withdrawal
• The required wagering conditions must be met before any bonus balance can be withdrawn
• Withdrawals may be temporarily held in the case of suspicious transactions
• Multiple withdrawal requests can be submitted within a given time period
• Withdrawal processing times may vary depending on the payment method

6 Bonus & Promotion Terms

7joya offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, free spins, and cashback. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• The welcome bonus is available to new members one time only
• Bonus balance cannot be withdrawn directly — wagering requirements must be fulfilled first
• Using multiple accounts to claim bonuses is strictly prohibited
• 7joya reserves the right to modify or cancel any bonus offer at any time
• If bonus abuse is confirmed, the bonus will be removed from the account
• Winnings from free spins are also subject to wagering requirements

7 Gaming Rules

All games on 7joya are powered by certified Random Number Generators (RNG). Every game outcome is entirely random and unbiased. If a game is voided due to a technical error, 7joya will refund the bet for that round.

• If your internet connection drops during a gaming session, please notify the support team
• Specific rules for each game are available directly within the game interface
• Any disputes regarding game outcomes must be raised with support within 72 hours
• Exploiting software or system vulnerabilities is strictly prohibited
• The dealer's decision in Live Casino games is considered final

8 Responsible Gaming Policy

7joya takes responsible gaming seriously. We want our members to enjoy gaming as a form of entertainment — not as a habit or a source of financial stress. As part of 7joya's Terms and Conditions, we have put in place a number of safeguards to support this.

• All members have the option to set their own deposit limits
• Session time limits and reality-check notifications can be enabled
• The Self-Exclusion feature allows you to temporarily or permanently deactivate your account
• If signs of gaming addiction are detected, 7joya may restrict the account on its own initiative

For more information, visit our Responsible Gaming Page Visit.

9 Prohibited Activities

• Using multiple accounts to claim bonuses or take advantage of promotions
• Using the platform for money laundering or any illegal financial activity
• Using hacking tools, scripts, or automation software on gaming platforms
• Attempting to gain unauthorized access to another member's account
• Verifying an account using a false identity or fraudulent documents
• Organized or premeditated collusion against the platform to gain an unfair advantage
• Any form of chargeback fraud or payment manipulation

10 Account Closure & Suspension

7joya reserves the right to suspend or permanently close any account at any time, without prior notice, for any reason — particularly in cases of Terms violations.

• Violations of the terms may result in immediate account termination
• Valid balance (excluding bonuses) will generally be returned once the investigation is complete
• You can also close your account at any time by contacting our support team
• Re-registering with the same details after an account has been closed may not be permitted

11 Terms Updates & Amendments

7joya reserves the right to modify, amend, or update these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notifications.

• Continued use of the platform after any changes will be considered acceptance of the updated Terms
• The latest version of the terms will always be available on this page
• Claims based on a previous version of the Terms will not be accepted